DELIVERY TERMS & CONDITIONS

Ivory kitchen components are tested and inspected for faults due to defects in materials or poor workmanship, prior to delivery of components to site.

All kitchen components are to be inspected before loading by delivery driver and signed for as “Received in good order and condition”.

Delivery driver is responsible to deliver the kitchen components to site free of damage. When delivered, to owners designated site, all kitchen components are to be inspected by owner and also signed for as “Received in good order and condition”.

If at this time any fault is found due to a defect in materials or poor workmanship and is not related to damage caused by delivery, the fault must be reported to Interloc Kitchens in writing within 48 hours of receiving the kitchen components.

7 YEAR WARRANTY

Interloc Kitchens cabinets, doors and bench tops are guaranteed from date of delivery against defective materials or faulty workmanship, for a period of 7 years. If at any time you claim any kitchen components to be defective, you must advise Interloc Kitchens in writing, as soon as possible.

This guarantee is in addition to all other statutory warranties which normally apply.

All Blum hinges and Blum drawer runners are guaranteed for the life of the kitchen. (Refer Blum lifetime warranty).

THE GUARANTEE DOES NOT COVER…

(a). Any damage to the kitchen components caused while in transit to site and unloading to designated area.

(b). Any damage to the kitchen components while in storage at site prior to installation.

(c). Any damage to the kitchen components caused during the installation of the kitchen components.

(d). Any appliances or other goods (other than kitchen componetry) that may be provided by any supplier including Interloc Kitchens. These items are covered as per the manufacturers own warranty or guarantee.

(e). Damage or deterioration caused by abuse, misuse, accidents, normal wear & tear, over exposure to steam, heat or water, and natural discolouration of timber, laminated, thermo vinyl or polyurethane products.

Kitchen components are manufactured from highly moisture resistant materials (HMR). Be aware that HMR materials are not water proof. HMR materials will deteriorate if water, steam or cooking oils soak into the material, in which case the guarantee does not apply.

KK Kitchen Kreations Pty Ltd are not obliged to comply with this guarantee until the purchase price for the kitchen components has been paid for in full.

LIFETIME WARRANTY

The Benefit of a Lifetime Warranty

Hinges, Drawer runners, METABOX and TANDEMBOX drawer systems manufactured by Julius Blum GMBH are covered by a Lifetime Warranty.

The warranty does not cover consequential or subsequent damages nor the product themselves in instances where the products have been installed incorrectly, exposed to loads in excess of specifications, abused or used for purposes other than that for which they are intended. The fittings must not be exposed to acidic or corrosive materials (i.e some household cleaning solutions(. To ensure that Blum products function correctly, they must be kept clean and undamaged.

We feel responsible for the reputation of our customers

The quality of our products and service effect the reputation of our customers. State of the art production machinery, staff training and of course a rigid quality control system ensure that our delivery service and product quality are second to none. We never forget that our customers are judged by the same criteria.

Blum conforms to ISO9001

Blum received confirmation from an international committee that the company satisfies the stringent requirements of ISO9001. ISO9001 is an international standard governing the assurance of product quality, service quality and quality of co-operation.